Credit and Collections

CNTI handles the entire collection process on past due accounts right from generating collection letters till collecting the payment from the customers. The specialized team performs a close follow-up on every account diligently by treating these accounts as active.

  • Pre-collection Services
  • Contingent Recovery Services
  • Comprehensive Skip tracing
  • Outbound Services

Pre-collection Program

Prior to delinquency, a third party is very effective in accelerating collections and reduces the write-offs. Letters and follow-up calls stimulate early collection and improved cash flow.

Contingent Recovery Services

Multiple Recovery strategy is followed on the delinquent account that includes final collection letters, predictive dialing, and special notices and skip tracing.

Comprehensive Skip Tracing

On many occasions it is difficult to locate or contact your debtors. By skip tracing more databases are available and can easily track the current contact and address of the debtors. This yields better results by recovering more money.

Outbound Services

Maximizing the number of calls maximizes the recoveries. In addition to maximum calls detailed reporting of recoveries are forwarded to the clients. The calls are scripted as per the client requirements.